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Old 09-09-2019, 06:00 AM   #1  
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Default Viewing on mobile device - SCS-1415

I noticed the mobile view has changed when I am viewing a card. It no longer has the card I am viewing at the top but the card I am on and a second card. Then immediately following it is the comments. Then scrolling further down the card will appear and the description.

If I go to a second page of comments the cards at the top are not even the card I am viewing.

I am viewing in Chrome on my mobile device and full screen view.

Let me know if you need me to snap some pictures of the screens.
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Old 09-09-2019, 01:50 PM   #2  
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I noticed that too Lisa!
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Old 09-11-2019, 08:23 AM   #3  
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Hmm I am not seeing that at all on my phone - screenshots would be great as well as the actual URL you are on when you're seeing that.
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Old 09-11-2019, 09:57 AM   #4  
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Here is the url. MMTPT581 Yellow Kitty by Shoe Girl - at Splitcoaststampers
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Old 09-11-2019, 09:58 AM   #5  
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Old 09-11-2019, 09:59 AM   #6  
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Sorry had to get creative to grab these screens. The first screen is when I first go in to the card in my gallery. At the top you see 3 of my cards, and I am on the IO cat card. The second image is scrolling down on that card and as you can see it is just the one card and what should be at the top of the screen.
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Old 09-11-2019, 11:08 AM   #7  
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ATTACHING WHAT I see in the single card view in my gallery for the team.



Lisa what kind of device are you on?
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Old 09-11-2019, 11:32 AM   #8  
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Yeah, that is not what I am seeing. I am viewing in Chrome on my phone.
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Old 09-11-2019, 11:33 AM   #9  
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Quote:

Originally Posted by Shoe GirlView Post
Yeah, that is not what I am seeing. I am viewing in Chrome on my phone.


I need to know what kind of phone and operating system
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Old 09-11-2019, 11:37 AM   #10  
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Samsung, Android version 8.1.0, Samsung Experience version 9.5
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Old 09-11-2019, 01:43 PM   #11  
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Thank you - I've entered a ticket, so I'll close this thread until it's resolved.
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Old 09-25-2019, 08:57 AM   #12  
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Can y'all please clear your cookies, log out and back in and see if it looks right?
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Old 10-09-2019, 09:06 AM   #13  
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Can y'all tell me if this is fixed please?
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Old 10-14-2019, 07:17 AM   #14  
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I'm assuming this is fixed since y'all won't answer me. I'm going to close the ticket.
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Old 10-14-2019, 07:42 AM   #15  
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I still see things differently but wanted to check on the newer tablet because this tablet is old.
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Old 10-14-2019, 07:48 AM   #16  
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You definitely need a full cookie and cache clear to see it properly. So another tablet might still need that.
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Old 10-14-2019, 08:50 AM   #17  
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I did the full cache and cookie clear on this old tablet and it look goods. I still seem to have problems keeping the full desktop version when I open new tabs, but that's a whole "nother" issue.
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Old 10-14-2019, 03:37 PM   #18  
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New tablet is cache cleared and all looks good! Thanks! Sorry I didn't respond sooner!
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