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Old 12-24-2013, 06:22 PM   #10325
PH in VA
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Originally Posted by PH in VA View Post

I ordered two ornaments from for the boys.

I received a package today. The packing slip indicated that two were shipped and that I was charged for two.

But there was only one in the package.


I've sent a message to the seller. Here's hoping this issue will get resolved quickly.
Said seller company is in Montana, which appears to mostly be in the Mountain time zone. I sent my message to them around 3:30 my time/1:30 Mountain time on Friday afternoon.

I didn't receive a reply until 2:30 my time Monday afternoon.
"I am so sorry for your inconvenience. I've sent another to you USPS priority mail [delivery confirmation number]. I hope that it makes it to you on time."

Ferreals. Like I was really going to get it in time for Christmas any more. (eta: If they had sent it out Friday afternoon, it would have had a chance. Maybe even if they'd sent it out Saturday. But Monday? Nope.)

NOT happy.
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Last edited by PH in VA; 12-24-2013 at 07:38 PM..
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