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Unread 09-18-2013, 12:52 PM   #478
Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212

Just saying that good customer service would have noticed the reward dollars took this item away. More than one store I deal with has pointed out something similar with my order and given me the option to proceed or change things. I don't know PTI's volume but they need to take better care of their customers in situations like these. Can't be that difficult to manually review all orders using reward dollars.
RiverIsis is offline  
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