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Old 01-24-2013, 12:16 PM   #30
Crafter 4 Life
Join Date: Mar 2008
Posts: 2,064

When 3M was having trouble with their 714 ATG, there was one person assigned to take all the customer service question re: problem with the 714. I forgot her mp name since it was several years ago but she was very helpful and the other customer service reps knew to direct you immediately with her. It took several different 714 ATGs and several phone calls but the problem was resolved to my satisfaction. I use my ATG on most of my projects so having one that works all the time is a relief. YAY, for a company that WANTS happy customers!
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