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Unread 01-10-2013, 08:52 AM   #924
Swapper of the Month - May 2013
normat's Avatar
Join Date: Apr 2007
Location: The West Coast, Canada's outdoor playground
Posts: 6,445

Sybil, how rude of them. Verbal communication seems like a lost art. Why couldn't they say they had problems at the start. And what's wrong with using a notebook and entries to do their job. Does the world stop because the computer is down. I guess I can understand the payment system, as we have a few procedures that have a calendar attached to them and you wouldn't want to be billed for them. I think up front rescheduling should have been the answer in this case.
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