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Old 12-20-2012, 11:17 PM   #5872
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Join Date: Oct 2010
Location: Newcastle, Australia
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Just wanted to share something really nice about the customer care of Ranger Industries the home of Distress Inks..... I had a reinker purchased a coupld of years ago but not opened or used, and went to use it the other day to find it was just sludge (like it had dried up) so I thought I would just tell Ranger about it and ask if I could dilute it with distilled or filtered water.

They asked for a photo of the problem and my address..... they are going to send me a replacement....... HOW GOOD IS THIS????? Amazing
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