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Old 10-17-2012, 10:35 AM   #84
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Join Date: Sep 2007
Location: Brampton, Ontario
Posts: 4,066

I was naughty and purchased the 72....and I got them from as I am in Canada....what awesome customer service, I got a lovely call from the lady (sorry I can't remember her name) and she clarified my address (I am having them delivered to work) and then advised me about opening them the first few times - dont yank the lid off , push with thumb and finger and gently pull with other hand, and that keeping them horizontal was best to stop the ink pooling at one end, we had a lovely chat about Copics (she is certified and I have 72 of Ciao) and how they compare to SN. so if you are in Canada I would definately recommend !
Encourage, Empower and Embrace
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