Thread: Slice FAQ
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Unread 01-23-2012, 12:13 PM   #1207
Paper Junky
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Join Date: Sep 2008
Location: Bow, NH
Posts: 1,567
Default Yeah! Got a Slice Elite back today!

Originally Posted by Paper Junky View Post
Ok, so I'm getting a bit frustrated. I had heard previously how wonderful the Making Memories company support was supposed to be. Well, . . . let's just say it's not been a great support week for them.
. . .
Has anyone had this much difficulty getting responses from Making Memories?
Well, problems are all solved. Making Memories customer support called back on the 17th.

They had me try a few things which still did not fix either problem so they had me send the machine in, which I did. Fortunately, it was still under warranty so the only thing I paid was shipping to them. I just received my Slice Elite today --less than a week after I sent it to them.

Absolutely wonderful! Thank you Making Memories.
<-My sibling kitties, Milo and Rousseau
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