Thread: Copic FAQ
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Unread 09-08-2011, 11:29 AM   #323
Polyshrink Goddess
EricaB's Avatar
Join Date: Jun 2004
Location: Odenton, Maryland
Posts: 734

Has anyone had a problem getting their orders from OOzak? I placed an order on July 22 for $300 (B-day gift from my hubby and kids) so I could take advantage of the prices before they changed. It took 3 weeks and MANY phone calls to finally get my order. Eventually I was able to speak to a manager and he said that even though the items showed as 'in stock' when I placed the order on line they actually didn't order from Copic until after orders were placed with them and then had a hard time filling orders. Since they did have markers that showed 'out of stock' I felt like I had been scammed. Then I was offered a deal to order the new colors at a discount and that they would send me an email with a link, guess what? Yep, no email. I was so disappointed because I ordered in plenty of time to get them before a surgery I had scheduled and since I would be on bed rest for a few weeks I thought I would get to play, by the time they came I only had a week left at home and had to spend that time getting the kids ready for school before I went back to work.
Have a magical day!
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