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Old 02-03-2010, 11:43 PM   #2
kt3
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Join Date: Mar 2009
Location: Washington state
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Hi, Rebecca.

That doesn't sound right!

Every now and then a defective item slips through the cracks, but it could be an easy fix.... I would try punching through wax paper and tin foil to see if that will help get some of the manufacturing residue off of your punch and sharpen it a bit. If that little trick doesn't work, I would contact your demonstrator. S/he may be able to try another trick or two or can call Demonstrator Support to get it replaced for you.

Best of luck to you!

Kristi
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