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Old 12-23-2009, 08:05 PM   #117
Full of Malarky
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Join Date: Jun 2007
Location: BC
Posts: 44,965

It's always sad how defensive SU Demo's get when anyone criticizes SU. I'd say take a step back and try to understand how others feel.

I worked for both a bookstore in my teens, and then a bank later on, and if I knew of a better product or price elsewhere, I'd tell the customer. You would not believe the loyalty that brought to me as a representative of the both companies. In the first year with the Bank, I won a week off with pay because I had sold a banking * product* that I believed in . But I'd also tell people where they could get a better deal if I was aware of one, or I recommend against a product if I did not think it was in the customer's best interests. Then people come to trust you and the company - and I could not do things any other way.

My point - always defending a company can lose you customers.
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