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Old 12-23-2009, 03:13 PM   #83
Cinnistew
Crimping Master
 
Join Date: Nov 2007
Posts: 1,027
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Quote:
Originally Posted by laura6 View Post
when I worked at Starbucks, we used to say "would you like a muffin with your latte?'.... we DID NOT say 'Dunkin Donuts up the block has a muffin for forty cents less'. why would I send someone to the competing store by telling them it was cheaper? from a business perspective, that is crazy!
And from a buyers perspective it is less-than-honest... but that is my opinion.

What really surprises me about this whole discussion is that rather than LISTENING to what unhappy customers are saying the Demo's are spending their time defending their businesses. You would think that they would listen and try to learn why customers are unhappy.
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