Thread: Slice FAQ
View Single Post
Old 11-04-2009, 04:40 PM   #9
Splitcoast Hall of Fame
JulieHRR's Avatar
Join Date: Apr 2003
Location: Whidbey Island, WA
Posts: 22,042

Originally Posted by FallnPetal View Post
I'm having the toughest time lately with bad cuts. I finally gave up the other day because I killed three sheets of card stock (pricey mistakes) and I can't figure out what's wrong. It just won't completely do the design, it goes all crazy and seems to move on me no matter how hard or light I hold it down? Any suggestions?
If you visit you'll find a lot of helpful video tutorials about blade adjustment, homing and calibrating the machine, which can help you trouble-shoot.

I highly recommend registering your machine with Making Memories there.

If you've exhausted all of those and the machine still won't perform as it should, you can submit a help ticket right at the site and a CS agent will respond personally to you via email within about 24-48 hours (business hours, M-F)

"So shines a good deed in a weary world." -Willy Wonka
JulieHRR is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote