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Old 06-24-2009, 09:40 PM   #113
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Join Date: Aug 2008
Posts: 75

Originally Posted by prairiejen View Post
I got a response from SU from a guy named Tim? Did anyone else hear from this guy? Anyways he basically said a response will be coming shortly. I guess this is my form letter. I told him not to bother me with company form letters and that everyone up here has been given the same one.
I'll keep you posted.
Yep, that must be Tim L. Good for you for responding back to him...both my friend and I responded back to our respective customer service people telling them thanks for the form letter and glad to see that our feedback was going to be addressed. (Hah!)

Should be interesting what they have to say now...Will also keep everyone posted.
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