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Old 04-23-2009, 03:05 PM   #26
TrishG
Creative Crew SU Design Team Alumni
 
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Join Date: Jul 2007
Location: Warman, SK, CANADA
Posts: 53,232
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I think it's unfortunate that she waited so long to place the order without telling you. Combining orders would make the shipping cheaper for you, so in that way you got the better deal!

I think hostess benefits technically belong to people who actual HOST a workshop or event. I don't think that after the fact she will be able to get you your hostess benefits.

I would say, try to look at it from her shoes. If it were you and you made a mistake and got your customer angry, what would you want? Would you want a second chance? Maybe there's a reason she did what she did, or maybe she just made a mistake. She probably didn't see it from your side either. Not everyone is perfect and we all make mistakes sometimes.

Personally, I don't see the huge problem in waiting a few more days to get the order. In Canada it takes much longer to get here, and we survive!
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