Buzzing by With an Apology and Some News
For all of our members and visitors who were affected by this weekend's downtime, an apology and some news for you.
Late Friday evening, Splitcoaststampers realized that some visitors were getting a frustrating malware message while trying to access our site (and many others in the stamping world). Thanks to the speedy work of our developers on Saturday morning (starting at 4 AM their time, no less), we restored Splitcoast to ship shape after just a few hours.
Because we take internet security seriously, we're always concerned and disappointed when your experience isn't fun, functional and fluid. We wanted to update you on our action. The source of the malware warning was not Splitcoast, but a widget that we had installed from the Stamping Top 50 - a popular ranking widget used by many bloggers and manufacturers in our industry. Any site supporting the widget was affected. Once affected sites removed the widget and were re-scanned by Google, site access was restored. The source site of the widget still has not corrected the issue as of this morning.
Prior to this warning, our team had serious concerns about this widget, which is why we will not be restoring it, even if the site reviews and repairs its security problem.
For our community, our advertisers and partner companies, numbers matter, and this particular widget bases its ranking on something other than unique visitors, pageviews, and other standard web analytics. As a result, we cannot promote or support a badge that does not do what it says it does.
For example, yesterday's list placed Splitcoaststampers at #7. We thought you might be interested in seeing a recent snapshot of the actual number of unique visitors for the Top Ten sites according to this widget. (Source: compete.com)
This discrepancy persists throughout the list, not just the top ten, and isn't fair to any blogger, merchant, community site or advertiser who relies on the accuracy of those numbers.
Thank you for being patient with us this past week while we worked through the warnings on Saturday, and our apologies for any alarm caused or disappointment. From our team, Beate, Lori and myself, a heartfelt thanks to our hardworking development team in California who spent a large chunk of their weekend helping us to restore the site and to protect the browsing experience for our members and our visitors.