In the Forums

Register

Today's Posts

Search


Get the Weekly
Inkling
newsletter





Previous Issues

Get Social

Like Splitcoaststampers on Facebook Follow Splitcoaststampers on Twitter Watch Splitcoaststampers Videos on YouTube

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Like Tree2Likes
  • 1 Post By Windscape
  • 1 Post By holtzfan
Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 10-14-2013, 12:19 PM   #1
Cardstock Collector
 
Join Date: Feb 2012
Posts: 4
Default Vagabond "POP"

Today my second Vagabond uttered the dreaded POP. I called Sizzix. The woman I spoke to was very nice, but no resolution other than shipping my machine back to them with $125 to have them look at it. Well that's not going to happen for 2 reasons. One - $125 isn't worth it and 2) the solo platform and cutting pads are stuck in the machine so it won't close.

The nice lady I spoke to suggested I overstuffed the machine. But, in reviewing the sandwich, I have it understuffed. I removed the solo shim so I would get a deeper cut ....... Not sure what to do now, especially after reading all of the entries with the same issue.

Any clue how to remove my cutting pads and solo platform?
StampinBunky is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-14-2013, 02:36 PM   #2
Swapper of the Month - January 2014
 
QueenOfInkland's Avatar
 
Join Date: Jul 2007
Posts: 2,377
Default

What type of die were you using?
__________________
Proud Fan Club Member
Procraftinator
"Silence is golden. Duct tape is silver."
QueenOfInkland is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-14-2013, 03:17 PM   #3
Cardstock Collector
 
Join Date: Feb 2012
Posts: 4
Default

A sizzlit.
StampinBunky is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-14-2013, 04:47 PM   #4
Matboard Maniac
 
Card Maker 01's Avatar
 
Join Date: Jul 2007
Location: L.A. area
Posts: 349
Default

Unless you can pull on the platform while reversing the motor, I think you may have to "eat" the cost of your machine. I just saw this video yesterday. It might help you in the future, if this was your problem. https://www.youtube.com/watch?v=hBZcwrTNrYc

I'm sorry that you had this happen. Nobody likes having to waste money unnecessarily. The only other recourse is to see if a local small appliance repair business can help you remove your platform. Hope this helps.
Card Maker 01 is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-15-2013, 01:00 PM   #5
Cardstock Collector
 
Join Date: Sep 2005
Location: I live on a 41ft. Sailing Yacht with my hubby, Hank
Posts: 7
Default

I had the same thing happen to me. My husband and I struggled for a week to get the embossing folder out. He ended up breaking the machine apart to get it out. I now have a new Lifestyle Crafts Evolution. But I did get a beautifully embossed piece of card stock out of the deal.
Windscape is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
denbobss likes this post.
Reply With Quote
Old 10-15-2013, 01:17 PM   #6
Cardstock Collector
 
Join Date: Feb 2012
Posts: 4
Default

I may need to check out the lifestyle. just my opinion but the Vagabond is tempermental ......
StampinBunky is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-15-2013, 01:55 PM   #7
Mad Swapper
 
KayInFL's Avatar
 
Join Date: Aug 2004
Location: In Florida!
Posts: 1,979
Default

Quote:
Originally Posted by StampinBunky View Post
I may need to check out the lifestyle. just my opinion but the Vagabond is tempermental ......
I totally agree! Mine broke too and I replaced it with a Big Shot - far too much money for such a "delicate" machine. I followed all the guidelines and bought all the correct sandwich fixin's and it still popped. I didn't give it a second chance....
KayInFL is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-15-2013, 02:08 PM   #8
Cardstock Collector
 
Join Date: Feb 2012
Posts: 4
Default

I gave it a second chance, was even more "****" about sandwiches. Have all the plates, but I did buy a Big Kick for $30 (super good deal at Tuesday Morning). I'll give the big kick a go and see how I feel in a few months.
StampinBunky is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-16-2013, 11:25 AM   #9
Cardstock Collector
 
Join Date: Nov 2004
Posts: 6
Default

I had the same thing happen to my Vagabond 2 nights ago. It was out of warranty. I purchase it 4/12. I was embossing a card. I used a correct sandwich height (I have the "keys" to ensure I had the right height). I fed it into the Vagabond. The machine spit out my sandwich when it was only fed in for 1/4 inch. The top roller would not move and it made an rattling sound internally. I am hoping to get part of my money back from Discover using their extended warranty program. I am so disappointed. Won't be replacing the Vagabond. I bought another Big Shot instead.
jacaara is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-16-2013, 01:17 PM   #10
Die Cut Diva
 
Scrapjanny's Avatar
 
Join Date: Nov 2006
Location: The City That Never Sleeps
Posts: 3,169
Default

I think you should all email Tim Holtz and Sizzix to complain. Sounds like a defect in the machine.
__________________
Jeanette
Scrapjanny is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-16-2013, 07:38 PM   #11
Matboard Maniac
 
Join Date: Feb 2012
Location: USA - Lower 48
Posts: 268
Default

Bummer. If there's no overstuffing or any other misuse issue, the Pop! Might be a blown motor. There was a batch of bad circuit boards at one point and you might have received one. Reportedly, Sizzix replaced all of the affected machines. Since they want $125 to diagnose your Vagabond, it might be worth contacting Tim Holtz, but you'll probably have to wait for an answer. He's leaving for 2 weeks in Italy on 10/18. Frankly, I wouldn't give up until Sizzix replaced the thing.

I use my Vagabond mainly for heavy materials and love it. Haven't had any problems so far (knock on wood). However, I won't touch the machine without using the free gauge keys Sizxix supplies. Almost everything else goes into the Big Shot.

The YouTube video recommended by Card Maker 01 is a must-see for Vagabond owners. Stacy demonstrates that even thin dies can overstuff the sandwich, making use of gauge keys essential. When I ordered a set, Sizzix CS said the Vagabond is a great machine, but it can easily be overstuffed and wrecked.
holtzfan is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
denbobss likes this post.
Reply With Quote
Old 10-17-2013, 03:15 AM   #12
Swapper of the Month - January 2014
 
QueenOfInkland's Avatar
 
Join Date: Jul 2007
Posts: 2,377
Default

I just completed Creative Chemistry 102 with Tim and, for those of us who told Tim that we had any type of product issues, Tim directed us to contact Ranger so my suggestion would be to contact Ranger rather than Tim unless your objective is to make Tim aware of your issues in addition to contacting Ranger.

AS LONG AS you're abiding by the thickness of the sandwich rules then I think it's fair to contact Ranger even if you're out of the warranty period. I know that for what this machine costs, I expect it to last me a longggg time IF I use it properly.

I faithfully use my keys to measure my sandwiches and I have had my Vagabond since they first came out and I have never had any issues and I love it.

Of course, now I've probably doomed myself by the 'never had any issues' statement LOL.....I sure hope not............

Good luck!!!!
__________________
Proud Fan Club Member
Procraftinator
"Silence is golden. Duct tape is silver."
QueenOfInkland is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-17-2013, 03:35 AM   #13
Matboard Maniac
 
Join Date: Feb 2012
Location: USA - Lower 48
Posts: 268
Default

I don't think Tim meant that Vagabond issues should be referred to Ranger. They're not responsible for Sizzix products. Ranger manufactures the consumables in Tim's line.
holtzfan is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-17-2013, 08:52 AM   #14
Swapper of the Month - January 2014
 
QueenOfInkland's Avatar
 
Join Date: Jul 2007
Posts: 2,377
Default

Quote:
Originally Posted by holtzfan View Post
I don't think Tim meant that Vagabond issues should be referred to Ranger. They're not responsible for Sizzix products. Ranger manufactures the consumables in Tim's line.
My disclaimor: I posted that VERY early this morning Thanks for the correction, holtzfan.

Sorry for the confusion to the posters. What I MEANT to say was that the folks with Vagabond issues should bypass Tim and just contact SIZZIX (again, unless they specifically want Tim to know about the issue).

There is so much that I love about tim holtz and his products, but I especially appreciate the quality of all of his product lines and the great customer support that his suppliers/manufacturers provide.
__________________
Proud Fan Club Member
Procraftinator
"Silence is golden. Duct tape is silver."

Last edited by QueenOfInkland; 10-17-2013 at 08:56 AM..
QueenOfInkland is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Reply





Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off