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Old 01-10-2010, 06:08 AM   #281
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Well, the good news is that I really haven't heard of anyone who had to send their machine back having problems with either the repair or the replacement.
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Old 01-10-2010, 08:06 AM   #282
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ppilgrim,
I;m sorry they havent gotten back to you. Being in Canada should not have any affect on being helped. the best way to contact them is by calling the 800#.
my first machine was a G6 series, sent it in once for repair and then went bad again, so they sent me a whole new starter kit, machine and all plus extra goodies. so calling is def worth it if possible. the new machine purrs like a new kitten!!!

best wishes to you and i hope that soon you will love your slice
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Old 01-10-2010, 08:09 AM   #283
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OzPauline,
i bet soon the return package will be at your door and you will soon be slicing away

be sure to plug it in and charge for several hours, i forgot to do that and thought they had sent a bad machine when it came to a dreadful stop and would not do anything. then i realized i hadnt charged it in my exitement. after sev hrs he was purring away!

look for extra goodies too....
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Old 01-10-2010, 04:11 PM   #284
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Ppilgrim, I have the opposite problem. MM has sent me multiple calibration cards. PM me your address and I'll mail you one. We're hockey players here and we like Canadiens.
Sorry, I'm kind of new to this board, so I'm assuming that by "PM" you mean personal mail(?) If you could explain to me how to do that on splitcoast, I'd be thrilled to have your spare calibration card. Thanks for the offer. You should be aware though, that US international postal rates have gone up. So, if you decide to withdraw your offer when you find out what it's going to cost to send it, I won't be offended. Meantime, I'm going to phone MM tomorrow & put a flea in their ear.

You're Habs fans are ya? Well, I suppose it's better than being Leafs fans, eh? It's been a while since I've paid much attention to the NHL & we're still recovering from our World Juniors having lost to y'all in the final. Gotta get our game faces on for the Olympics next month.
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Old 01-12-2010, 10:04 PM   #285
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The calibration card helps it cut more even images. Originally it was not cutting very good circles and such. I'm not sure if a calibration card will help your problem. I would contact them back and tell them you have tried all the things they suggest and it isn't working. If you can, provide a picture in your email of the cut it's leaving behind. You have homed your blade, right?
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Old 01-13-2010, 07:25 AM   #286
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I agree with Novell in contacting them agin and let them know nothing is helping. they will prob tell you to send them the machine, it sounds just like mine was doing, they sent me a brand new one.

does your serial # start with G6? mine did and it was a bad batch of machines! the new one is working like a charm.

hope they can help you quickly, i know how frustrating it is to have a machine not work.
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Old 01-13-2010, 08:26 AM   #287
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All they did was promise (again) to send me a calibration card. So I'm waiting for that.

Yep, it's a G6 alright. If the new card doesn't help the situation, rest assured I'll be on their case (again). I can be a right pain in the butt when I want to be
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Old 01-13-2010, 11:24 AM   #288
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LOL ppilgrim! but, hey, we have every right to expect what we pay good money for to work as it should!
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Old 01-13-2010, 11:25 AM   #289
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does anyone else find that their machine cuts better when set at medium speed instead of high?

and do you find that some shapes just cut better at the bigger sizes?
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Old 01-13-2010, 12:18 PM   #290
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I received my calibration card yesterday. In the manual it said the new basic card would have a v1.7 label on the back, but my new card has v1.10--is this the new card--should I call MM and ask them or try to calibrate with this card.
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Old 01-13-2010, 01:16 PM   #291
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I would just try calibrating with the card you received. Sounds like it's newer.
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Old 01-13-2010, 01:59 PM   #292
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I tried the card and it worked I'm calibrated and there is no stopping me now. I love my new slice. Thanks for your help and all the great tip this thread provides.
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Old 01-14-2010, 05:47 AM   #293
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jmarnc...great news!! you go!!!
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Old 01-14-2010, 05:48 AM   #294
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PollyBear, yes, it will be interesting to see how a comp link works! Hope it does the trick for you, you certainly deserve for the machine to work after all the hassle you've had!
Best wishes to you
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Old 01-14-2010, 05:55 AM   #295
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i wanna say Thank You to all of you on the thread here, what a wonderful group.
lots of support and help and understanding.

way to go everyone
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Old 01-14-2010, 03:32 PM   #296
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thats great news pollybear,
i would love the link too
Thanks
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Old 01-14-2010, 03:38 PM   #297
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wouldnt it be great if at CHA they announce a deep cut blade???!
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Old 01-14-2010, 05:35 PM   #298
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wouldnt it be great if at CHA they announce a deep cut blade???!
You mean like for chipboard?

Yeah, that'd be SWEET!!!
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Old 01-15-2010, 06:29 PM   #299
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You mean like for chipboard?

Yeah, that'd be SWEET!!!

I would be thrilled! Right now, not being able to cut chipboard is the only drawback to the Slice, IMO.
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Old 01-15-2010, 07:16 PM   #300
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The 1.10card is the newest version. That is what came with my new Slice.

Suzi
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Old 01-16-2010, 10:50 AM   #301
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yep cutting chipboard would be awesome!
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Old 01-18-2010, 12:45 PM   #302
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Hello today is an extra smiley day actually, as my Slice is now back home!! The Slice was sent from here last Monday, and it has just been delivered. I am amazed at how quick it was.
I was sent a new machine, so now I have two 6" mats, and two of the Basic cards if anyone wants one, just let me know!
The best part is my Slice is working like a dream. I am really thrilled and can't wait to do more on it.
I know this has been said before, but the customer service from the Making Memories company is wonderful!
Okay, enough chatting from me, I am off to do some Slicing
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Old 01-18-2010, 01:13 PM   #303
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YAY!! doing the happy dance for ya OzPauline!! have fun
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Old 01-19-2010, 08:54 AM   #304
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Ladies...my hubby is getting me a pink slice with 3 cartridges and all the starter stuff for $123.00 no shipping from my friend. This is brand new. Is this an excellant deal or should I look around?

Thanks so much. I am excited to be getting closer to getting one.
blessings.
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Old 01-19-2010, 09:09 AM   #305
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I think it's a SMOKIN HOT DEAL!!!
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Old 01-19-2010, 09:22 AM   #306
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Whoo hoo..I am sure when I have it in my hot little hands I will have some questions. I have read this entire thread and taken some notes. I am off to check out www.whyslice.com.
blessings.
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Old 01-19-2010, 11:47 AM   #307
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Quote:
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Whoo hoo..I am sure when I have it in my hot little hands I will have some questions. I have read this entire thread and taken some notes. I am off to check out www.whyslice.com.
blessings.
Oh, lolly, are you ever gonna have fun when it arrives!
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Old 01-19-2010, 12:07 PM   #308
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I am so glad this forum exists. I was having problems with my Slice making "wonky" cuts, and I learned so much about troubleshooting. It's a G6, so one of the earliest ones. I finally called Making Memories today, and they want me to ship it back to them and they'll replace it and throw in some more goodies to cover postage. They also extended the warranty because it's a known problem. Thanks, SCS bloggers for all of the help!
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Old 01-19-2010, 01:28 PM   #309
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you go sprtchick!! have fun
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Old 01-19-2010, 01:28 PM   #310
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thats good news inthayne! you will love the new one, they replaced my G6 too, new one purrs like a kitten!
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Old 01-19-2010, 01:55 PM   #311
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I'm late to the party, but hope someone can answer this question as it pertains to the "Slice vs. Cricut" debate: I see the Slice doesn't (currently) cut chipboard. Does the Cricut? That's what holds me back every time I hear the chirps on TV.

TIA
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Old 01-19-2010, 02:06 PM   #312
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yes, the cricut cuts chipboard as well as other thicker materials, they even have a deep cut blade!

i am hoping CHA will brign the news of a deep cut blade for the Slice too......we shall see!
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Old 01-19-2010, 05:32 PM   #313
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I wonder, though, if even with a deep blade, if the Slice machine has the strength to cut through chipboard?

Does the Slice currently cut through wool felt?
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Old 01-19-2010, 05:34 PM   #314
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No, it does not.
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Old 01-19-2010, 07:36 PM   #315
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I find that because I can use paper - I pop-dot letters more, I guess that is my adaptation to not being able to cut out chipboard.
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Old 01-20-2010, 07:17 AM   #316
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I find that because I can use paper - I pop-dot letters more, I guess that is my adaptation to not being able to cut out chipboard.
Yup!

That's what I do, too!

Altho, I guess we could always make "faux" chipboard (a technique where one cuts multiples of the exact same thing about 4-5 times from card stock, then glues the layers together).

Pop dots seem the easier and faster way to go, tho. LOL!
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Old 01-20-2010, 08:22 AM   #317
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I'm heading to Michaels after work to pick up a Slice. I do have the CI but the portability of the Slice is what got me. The CI is just to expensive and bulky with all that goes with it to lug it around. There is a crop this Saturday I want to go to that the Slice would be great for!

Last time I went to a crop, I found myself trying to leave spot here, spot there for things I wanted to cut with my CI. After that, I didn't go to any more crops, thinking I would rather be home where I have all my stuff (mainly the CI).

I hope the Slice will do enough for me at crops and I can complete pages while there. If it all works out, I'm going to be attending a lot more of them.
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Old 01-20-2010, 05:32 PM   #318
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congrats scrappinmoments! the portability of the Slice is one of its best features!

just be sure to plug that new one in for several hrs and give it a nice long "drink", and it'll be ready to go for you

have fun
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Old 01-22-2010, 08:26 AM   #319
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What is CI? I wanted to add that I owned a Cricut and 36 cartridges and all the extras...sold it all because I didnt use it. I didnt use it because I hated to drag it out and set it up. I feel the slice can set on my desk and will get more use. I am hoping anyway that is the case...
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Old 01-22-2010, 08:44 AM   #320
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Amber, that's exactly why I've never bought a Cricut or Silhouette. I simply don't have the space for it. The Slice, although it is limited in size of cuts, really does all I need it to do and for what it doesn't do, I have other toys and an LSS die cut center to help me out.
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