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Hi Leona. The cameo does make a noise while cutting, its hard to say if yours is unusual or not. Why not go on YouTube and look at some video tutorials and listen to the noise their machines make and see if it's similar. Have you taken out all the packaging, is nothing caught up?
I will look at some tutorials. I was just really shocked. I think I got out of the tape and foams out. I watched a tutorial while doing to be sure. If it's just loud I don't mind. I just don't want to ruin the machine. Thanks!