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Unread 06-19-2010, 11:55 AM   #1
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Default glue glider pro issues

I bought the glue glider pro and LOVED it. I immediately ordered 12 refills for it. Now some of the refills don't work - you can't get them to roll out the adhesive. Is anyone else having problems with this product?
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Unread 06-19-2010, 12:40 PM   #2
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I did with several refills and gave up on them
I much prefer my ATG 714
scotch gold tape works perfectly
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Unread 06-19-2010, 03:00 PM   #3
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I have not had this problem so far - I am only on my third refill. I am sad to hear that there may be problems with some cartridges!

Which type of adhesive are you having problems with, and have you contacted Glue Arts customer service?
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Unread 06-19-2010, 03:10 PM   #4
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I personally had this problem with the repositionable adhesive. Contact the company they provide excellent customer service HTH
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Unread 06-19-2010, 03:46 PM   #5
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I did contact the company and they replaced the ones I had problems with. Those also broke when I was using them. I gave up at that point
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Unread 06-19-2010, 05:16 PM   #6
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Not sure if you meant the tape broke, or the whole cartridge. The tension will vary from cart to cart. It is a pain to redo the tape, but possible. Just for giggles, you can use ATG tape in your Glue Glider... with some of the tape removed, it fits in an old cart & is much cheaper.
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Unread 06-19-2010, 05:16 PM   #7
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I'm using up my refills and then switching over to my soon to arrive pink ATG. I noticed the Perma Tac doesn't on as evenly as I'd like and as I got towards the end of the refill, the whole thing sort of stuck and wouldn't roll.
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Unread 06-19-2010, 05:32 PM   #8
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Quote:
Originally Posted by pakate View Post
Not sure if you meant the tape broke, or the whole cartridge. The tension will vary from cart to cart. It is a pain to redo the tape, but possible. Just for giggles, you can use ATG tape in your Glue Glider... with some of the tape removed, it fits in an old cart & is much cheaper.
Good grief, how do you do this? How much tape do you need to pull off before it will fit?

I hate throwing away the whole cartridge, seems so wasteful. If you could use ATG tape without the expense of the gun, that would be nice too.
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Unread 06-19-2010, 07:36 PM   #9
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I have had my ATG gun for nearly 10 years. It is totally worth the investment. The original one (not the pink one) is industrial grade - it is intended for professional art galleries and custom frame shops to use. It is made to withstand daily use and I have never, ever had a problem with any of my ATG tape.
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Unread 06-19-2010, 07:43 PM   #10
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You have to unwind about a 1/4 of ATG tape to fit in the GGP gun. I just wound it up as I was taking it off. I'll put it in a smaller tape runner, so it won't go to waste. It took about 15 mins. to get the ATG tape in the cartridge, but that was my first time. It's worth the time to me because the GGP tape is $.32 a foot, and the ATG tape I bought was $.02/ft. Yes, I know it would be less time consuming to just buy an ATG gun, but I was unwilling to spend the $40-$50. The GGP gun cost me $10, and it is a better size for me and my space.
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Unread 06-19-2010, 10:34 PM   #11
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I make a lot of projects in bulk and go through alot of adhesive. I order the Glue Glider Pro refills by the dozen and have only had one problem. I sent it back and promptly received another in the mail.
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Unread 06-20-2010, 02:37 AM   #12
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Quote:
Originally Posted by pakate View Post
You have to unwind about a 1/4 of ATG tape to fit in the GGP gun. I just wound it up as I was taking it off. I'll put it in a smaller tape runner, so it won't go to waste. It took about 15 mins. to get the ATG tape in the cartridge, but that was my first time. It's worth the time to me because the GGP tape is $.32 a foot, and the ATG tape I bought was $.02/ft. Yes, I know it would be less time consuming to just buy an ATG gun, but I was unwilling to spend the $40-$50. The GGP gun cost me $10, and it is a better size for me and my space.
I did the same thing. It took me awhile to realize that I needed to tape the used end to the take-up reel to get it to stay. Once I did that, it worked very well. To get the roll of tape small enough to fit, I just used it in my ATG until it was the right size. I love my ATG, but sometimes I like to use the GG on smaller projects.
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Unread 06-20-2010, 12:21 PM   #13
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I have not had a problem with the cartridges so far, but I am having problems with the adhesive! A bunch of my cards are falling apart and I am really dismayed. They were adhered with the strongest one - I can never remember which is high-tac and which is perma-tac - the one I am using comes off in a continuous band with cuts every 1/16 of an inch.

I am really depressed about this. How does the ATG tape compare to the GGP tape mentioned above for strength of the bond? If it is a stronger adhesive it would be worth the investment. I cannot afford to use Scor-Tape (name brand or generic!!!) on everything - Help!!!

I'll tell ya, the Duck brand tape runners were wonderful and not overly expensive in a four-pack. The paper would rip before stuff would fall off the card! Then they "improved" the formula....
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Unread 06-20-2010, 04:29 PM   #14
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I had the same problem with two of mine. I contacted Customer service and they sent me two new refills and I haven't had a problem since.
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Unread 06-21-2010, 06:43 AM   #15
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Quote:
Originally Posted by lynnephelps View Post
If you could use ATG tape without the expense of the gun, that would be nice too.
Several people have posted that they do use the tape without the gun.

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Unread 06-23-2010, 11:38 AM   #16
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Quote:
Originally Posted by thechecker View Post
Several people have posted that they do use the tape without the gun.

Anne
You can. I have a friend who works at a frame shop and one of the women there uses it without and just tears it. It takes some getting used you but you can. It's just not as convenient.
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Unread 06-23-2010, 12:16 PM   #17
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Just hung up from GlueArts -- and very nice lady is sending me replacement rolls for my GGP. I just hope they work. Can't fault their customer service, though, the lady was super nice.
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Unread 06-23-2010, 02:06 PM   #18
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Yes, Glue Arts customer service is fabulous, they are sending me replacement cartridges as well and asked if I could send some of my projects that have come apart a while after being created.

I told them I don't think it is the cartridges, but rather the humidity because everything seems firmly adhered when I make it, but they are sending me two new cartridges anyway with a prepaid return mailer for my current cartridge and examples.

In an email she said they stand behind their product 100% and are continuously striving for improvement. Very impressive!

I am also going to try burnishing down my layers a bit more. I stick them down and press, but it is pressure sensitive adhesive so I think I am going to try a longer and firmer pressure. We'll see if that helps!
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Unread 06-26-2010, 01:26 PM   #19
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I was thinking about purchasing this just for the repositional tape carts. Is this a good idea considering the issues .......

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Unread 06-27-2010, 01:03 PM   #20
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I will have to remember this when I purchase my GGP refills. I purchased my GGP from Archiver's earlier this month & am still using the roll of tape that came with it.
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Unread 05-15-2016, 08:08 PM   #21
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Default Glue Glider Pro

I had initially bought the Glue Glider Pro and the perma tac & value tac refill. The back of the perma tac refill tape showed 1/16" strips, but I did not get that, it was the 1/4" squares. When I contacted the company they said they had changed the tape but not the packaging. Very misleading. I'm having major issues with the tape going on smoothly & continuously. When I mentioned the difficulty of use, they pretty much told me tough poop. I should not be inconvenienced to return or exchange products if they had made it properly. I have yet to use the value tac, but I'm not holding my breath. So I am stuck with a glue gun & 2 tapes. I have since bought two mega runners and am very pleased with them.
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Unread 05-15-2016, 09:33 PM   #22
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FYI. I bought a ATG gun from tape jungle. Works well and cheap. Less than $20. Also found a ATG gun on clearance at Michaels. It's my backup. Sometimes I have found them at thrift stores.
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