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So I had a 12" Guillotine Paper Cutter and my handle broke, I've had it about 1 1/2 years...so I contacted Fiskars and they replaced for free! How awesome is that? They aren't joking about the lifetime warranty! Just wanted to share! If you have any fiskars product, and it breaks, they will replace it at no cost to you. Happy Stampin! God Bless!
Thanks so much for posting. I have one of their cutters and the plastic track the blade runs on is so bad that it's bowed in the middle. I'll call them.
They are great...I had a punch which had a spring break so the punch wouldn't open up again. I mailed it to them and within 2 weeks, I had a new punch! Great customer service.