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Old 09-26-2012, 03:28 AM   #1
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Default Cinch Problems

I have had my Cinch binding machine for about 3 years. I use it every so often. Lately, I have been experiencing problems with the various pegs. I will set it up, make sure the pegs are pushed in or pulled out as needed but on subsequent punches the pegs get out of whack for no reason. Ones that were pushed in to punch, stop punching. The ones that were pulled out start punching where they should not. I am not touching the pegs during the punching process.

Has anyone else experienced this issue? Any recommendations that I can try? It used to work great but now it is quite a challenge to get any project to come out right.

Thanks,

Megan
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Old 09-26-2012, 09:32 AM   #2
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Try lowering the handle a bit and push/pull pegs to make sure they're locked in place.
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Old 09-27-2012, 01:45 PM   #3
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Thanks for your suggestion. I have done all those adjustments with the handle/pegs. Nonetheless, the various pegs still get themselves out of alignment on subsequent punches. So annoying.
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Old 09-27-2012, 02:07 PM   #4
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Try calling CS PHONE:
801.539.5000
877.PICK.WER (877.742.5937)

They should be able to help.
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Old 09-29-2012, 12:28 AM   #5
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Thank you!
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Old 09-29-2012, 07:26 AM   #6
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Quote:
Originally Posted by marthur View Post
Thank you!
I hope you can get it resolved. Let us know. My Cinch hasn't had the issue so far.
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Old 01-21-2013, 03:10 PM   #7
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Oh my gosh, I just got a cinch. Purchased it on a Black Friday special. Received it like 3 or 4 days before Christmas had to wrap it and put it under the tree. I Just got the chance to play with it this week and I am sooo disapointed and frustrated. I have been wanting this machine for ages (over a year for sure) I have watched video after video and now that I got to use it I am having the exact same issue with the pegs and it is brand spank'n out of the box. My fingers are literally sore from pushing and pulling on those pegs. I Hope I am not stuck with a defective machine
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Old 01-21-2013, 04:12 PM   #8
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Quote:
Originally Posted by Loves SU View Post
Oh my gosh, I just got a cinch. Purchased it on a Black Friday special. Received it like 3 or 4 days before Christmas had to wrap it and put it under the tree. I Just got the chance to play with it this week and I am sooo disapointed and frustrated. I have been wanting this machine for ages (over a year for sure) I have watched video after video and now that I got to use it I am having the exact same issue with the pegs and it is brand spank'n out of the box. My fingers are literally sore from pushing and pulling on those pegs. I Hope I am not stuck with a defective machine
Here's a video that show "stuck" pegs: The Cinch - Right Out of the Box Tips - YouTube (In case you haven't seen it.)
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Old 01-21-2013, 04:43 PM   #9
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Thanks soo much. I had not seen this one. I will try the suggestions she makes.
Thank you for finding this for me.
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Old 01-21-2013, 05:38 PM   #10
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Quote:
Originally Posted by Loves SU View Post
Thanks soo much. I had not seen this one. I will try the suggestions she makes.
Thank you for finding this for me.
YVW! I've never had any issues with my Cinch that I couldn't figure out. Good luck with yours.
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Old 01-22-2013, 05:53 AM   #11
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I don't own a cinch, but a bind-it-all and I've noticed that if I forget to empty out the punches the bind-it-all locks up or fails to punch properly. Even after just two or three punches, I now empty it to avoid any issues!

Just a thought!
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