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Old 09-09-2013, 04:15 AM   #241  
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Originally Posted by mum of 2+2View Post
Okay. So I should just wait a bit?
I don't need to change anything? (At the moment anyway)
Yes, just wait until they can take a look today
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Old 09-09-2013, 07:22 AM   #242  
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I uploaded my first card using the new loader yesterday and it was pretty simple.Today I got an email notification that there were comments added to my photo and I don't remember selecting (or seeing an option to select) email notifications. So I click on the "receive notifications" to see if it would allow me to change that and that only said email notifications enabled. So how do I turn that off. I've gone back into the photo edit, but I don't see a place to stop the notifications.
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Old 09-09-2013, 07:26 AM   #243  
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I uploaded my first card using the new loader yesterday and it was pretty simple.Today I got an email notification that there were comments added to my photo and I don't remember selecting (or seeing an option to select) email notifications. So I click on the "receive notifications" to see if it would allow me to change that and that only said email notifications enabled. So how do I turn that off. I've gone back into the photo edit, but I don't see a place to stop the notifications.
There's a link in the email you get to turn off notifications for that photo
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Old 09-09-2013, 08:09 AM   #244  
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There's a link in the email you get to turn off notifications for that photo
Thank you. I'll check that out!
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Old 09-09-2013, 09:03 AM   #245  
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Hi Lydia, I tried to upload to the Serene Silhouettes gallery and I keep getting a notice to select a subcategory. The Serene Silhouettes is a subcategory, lol. Not sure what the heck I am doing wrong, yikes!
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Old 09-09-2013, 09:05 AM   #246  
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Hi Lydia, I tried to upload to the Serene Silhouettes gallery and I keep getting a notice to select a subcategory. The Serene Silhouettes is a subcategory, lol. Not sure what the heck I am doing wrong, yikes!
Are you choosing the main category first? R-S Stampin' Up! sets should be your main cat, then choose the sub cat for the set. It worked fine for me
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Old 09-09-2013, 09:07 AM   #247  
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Are you choosing the main category first? R-S Stampin' Up! sets should be your main cat, then choose the sub cat for the set. It worked fine for me
Yep, that's what I was doing. Tried again and it worked. Not sure what happened the first time, lol. Thanks for the quick reply.
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Old 09-09-2013, 12:32 PM   #248  
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Just jumping in quick to say that I love the new uploader!! :mrgreen:
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Old 09-09-2013, 03:53 PM   #249  
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Love it Lydia. Thanks to you and the team for all of your hard work. I uploaded a card with a quickness this am.
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Old 09-09-2013, 07:42 PM   #250  
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Hey Lydia,
I read this morning about the new uploading system and of course computer challenged me shook in my boots imagining never being able to upload a card again!!!!! I just uploaded my first card using the new system and it was super easy, just like you promised. Thanks for all the work you do.
Cheers, Elizabeth
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Old 09-10-2013, 03:28 AM   #251  
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Originally Posted by I love rubberView Post
Hey Lydia,
I read this morning about the new uploading system and of course computer challenged me shook in my boots imagining never being able to upload a card again!!!!! I just uploaded my first card using the new system and it was super easy, just like you promised. Thanks for all the work you do.
Cheers, Elizabeth


YAY!
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Old 09-10-2013, 03:35 AM   #252  
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any word on my problem Lydia?
I tried to upload again about an hour ago and it's still saying there's a problem with my name :(
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Old 09-10-2013, 03:59 AM   #253  
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Originally Posted by mum of 2+2View Post
any word on my problem Lydia?
I tried to upload again about an hour ago and it's still saying there's a problem with my name :(
They are hoping to release a fix for that today!
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Old 09-10-2013, 04:09 AM   #254  
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Whoa! First card with the new uploader... nice system, easy enough. I got the BIG RED X though...:shock: :confused:
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Old 09-10-2013, 04:23 AM   #255  
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Originally Posted by DawnLView Post
Whoa! First card with the new uploader... nice system, easy enough. I got the BIG RED X though...:shock: :confused:
Neat, right?
The red x is an image problem.

Possible causes:

Duplicate file name (iPad/iPhone. Problem)
Special characters in file name.
Internet issues during upload, only partially creating the image.

I'd delete it, rename the file to a simple alpha only file name and try again.

I'd delet
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Old 09-10-2013, 04:33 AM   #256  
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Neat, right?
The red x is an image problem.

Possible causes:

Duplicate file name (iPad/iPhone. Problem)
Special characters in file name.
Internet issues during upload, only partially creating the image.

I'd delete it, rename the file to a simple alpha only file name and try again.

I'd delet
I detleted... renamed photo and uploaded again... RED X :(. This particular card from a DT where I always list the challenge number in the name... could that be the problem? #183. Never a problem with the old system.
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Old 09-10-2013, 04:40 AM   #257  
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Originally Posted by DawnLView Post
I detleted... renamed photo and uploaded again... RED X :(. This particular card from a DT where I always list the challenge number in the name... could that be the problem? #183. Never a problem with the old system.
Yepper.

You need a simple alpha only file name
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Old 09-10-2013, 04:40 AM   #258  
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Maybe it just needs time. I got the red x too but I thought I saw the card later. I will have to go check it out.
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Old 09-10-2013, 04:48 AM   #259  
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Yepper.

You need a simple alpha only file name
Grrrrr
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Old 09-10-2013, 04:57 AM   #260  
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Originally Posted by UnderstandBlueView Post
Yepper.

You need a simple alpha only file name
are numbers not considered 'alpha'? I took out the #, left the 183... Red X
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Old 09-10-2013, 05:04 AM   #261  
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Deleted upload again.... finally worked this time... now to remember to NOT name the same each week!
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Old 09-10-2013, 05:05 AM   #262  
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Alpha is just the alphabet. . Name it dawnltest.jpg - nothing but that - no spaces or numbers. Then delete the current one, clear your browser cache (instructions at the top of this forum) and upload again - to your member gallery, not an album.
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Old 09-10-2013, 06:43 AM   #263  
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Originally Posted by UnderstandBlueView Post
Hi Marleene!


I'm not sure. Can you do a few things for me?


1) Tell me what browser you're using.
2) Use the instructions at the top of this forum to clear your cache
3) After clearing your cache, try again.
4) If that doesn't work, try a different browser and let me know what happens.
I have tried clearing my cache and all that now, but still can't get it to work.
1) I am using Firefox
2) Cache cleared
3) Didn't help :(
4) Tried with Internet Explorer also, but that didn't help either. Still getting an error message that I am not using a correct file type. But my files are .jpg
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Old 09-10-2013, 07:35 AM   #264  
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Originally Posted by Marle�neView Post
I have tried clearing my cache and all that now, but still can't get it to work.
1) I am using Firefox
2) Cache cleared
3) Didn't help :(
4) Tried with Internet Explorer also, but that didn't help either. Still getting an error message that I am not using a correct file type. But my files are .jpg
The file type is definitely a cache thing - did you follow our cache steps at the top of the forum?


What is the exact file name of your file?
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Old 09-10-2013, 10:41 AM   #265  
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I have tried to upload a new card 3 times, I complete 2 pages of info, press submit, and I get no error message, the uploader takes me back to my gallery (where I expect to see the new card), but no card.

Any thoughts on what step I am missing?
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Old 09-10-2013, 10:53 AM   #266  
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Originally Posted by koopdedooView Post
I have tried to upload a new card 3 times, I complete 2 pages of info, press submit, and I get no error message, the uploader takes me back to my gallery (where I expect to see the new card), but no card.

Any thoughts on what step I am missing?
Hi there -


I need some info:


1) Browser (complete with version info)
2) name of photo file - like cutekitty.jpg or whatever the file is named on your computer
3) Gallery and sub category you were trying to upload to
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Old 09-10-2013, 11:01 AM   #267  
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Lydia -

Thanks for responding!

1) browser - Firefox 23.0.1

2) name of photo file - CC443 holiday.jpg

3) gallery SU T - ? sets, subcategory - Thanks snow much!

(going to pick up offspring from class...I will not be able to respond for about 1/2 hour)

Kathy
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Old 09-10-2013, 11:05 AM   #268  
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Originally Posted by koopdedooView Post
Lydia -

Thanks for responding!

1) browser - Firefox 23.0.1

2) name of photo file - CC443 holiday.jpg

3) gallery SU T - ? sets, subcategory - Thanks snow much!

(going to pick up offspring from class...I will not be able to respond for about 1/2 hour)

Kathy
Offspring - snort!


Okay - can you rename the file with no spaces, no numbers? And try again?
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Old 09-10-2013, 11:08 AM   #269  
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Wait - hold off before you do that.
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Old 09-10-2013, 11:21 AM   #270  
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Okay - so you say you submitted it, but on our side it's only half done.

You can access the second page of the upload here: Splitcoast Gallery - Message


Make sure you have a title (please tell me if it's blank) and then enter a title if you need to and hit submit.
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Old 09-10-2013, 12:00 PM   #271  
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Lydia -

Yes, offspring...more positive than spawn, right? ;-)

I filled out page 2 (for the 4th time), and hit submit. This time it worked. A title was not in the title block on page 2 (but I had typed one each time I tried to submit).

THANK YOU!

Was it anything I did wrong? Or a sunspot quirk?

Kathy
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Old 09-10-2013, 01:11 PM   #272  
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I've got to say I've been having trouble this evening too.
As I mentioned earlier I've always used my user name in my uploads and haven't any problem with the only 3 I'd uploaded till tonight with the new uploader.
Tried on laptop and PC (both up to date Chrome, both XP Pro).
Upstairs on the PC the image loaded, as in I could see it on page 1, and then filled in all the details on page 2 and when I submitted it, no sign of it.
Downstairs on the laptop it gets stranger, because it's the same browser (I know, I updated them both last week) and same OS ~ and here is where it gets really strange because while upstairs I could at least get the image uploaded, here I keep getting the invalid file format, so at least I don't waste my time filling in all the fields ;-).
I've tried both jpg and png, I've taken every single number out of the title so it's just reading mmttptyler, I've tried that as a png and a jpg and I'm still getting the invalid file format message.
Cache cleared 3 times ;-). Tried uploading from two different locations on the laptop.
I'll come back and try again in the morning - time for some more cold and 'flu tablets and lights out.

If titles have to be only alpha and not even alpha-numeric, that's going to be a huge issue with challenge titles and people who like to use dates!
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Old 09-10-2013, 01:16 PM   #273  
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Originally Posted by Cook22View Post
I've got to say I've been having trouble this evening too.
As I mentioned earlier I've always used my user name in my uploads and haven't any problem with the only 3 I'd uploaded till tonight with the new uploader.
Tried on laptop and PC (both up to date Chrome, both XP Pro).
Upstairs on the PC the image loaded, as in I could see it on page 1, and then filled in all the details on page 2 and when I submitted it, no sign of it.
Downstairs on the laptop it gets stranger, because it's the same browser (I know, I updated them both last week) and same OS ~ and here is where it gets really strange because while upstairs I could at least get the image uploaded, here I keep getting the invalid file format, so at least I don't waste my time filling in all the fields ;-).
I've tried both jpg and png, I've taken every single number out of the title so it's just reading mmttptyler, I've tried that as a png and a jpg and I'm still getting the invalid file format message.
Cache cleared 3 times ;-). Tried uploading from two different locations on the laptop.
I'll come back and try again in the morning - time for some more cold and 'flu tablets and lights out.

If titles have to be only alpha and not even alpha-numeric, that's going to be a huge issue with challenge titles and people who like to use dates!


1) The alphanumeric thing is getting fixed - that's a temporary problem.
2) The file format is definitely a cache thing, so something's not getting cleared out for you.
3) We are closing in on the disappearing uploads - so be patient with us while we figure that out.
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Old 09-10-2013, 01:42 PM   #274  
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Phew on the alpha-numeric - that's good news.

I gave it one more go after clearing EVERYTHING from Chrome (so I have to log in all over the place again tomorrow), closing it down and opening it again. I did manage to get the picture to upload this time but it's disappeared again. Funny that it would have been a cache issue, since it's at least ten days since I last uploaded from the laptop, more like two weeks. Definitely old uploader days ;-).

I was uploading to Technique Spotlight, Wiper Card.
Lost files were titled MMTPT267c22.png and mmtpttyler.jpg
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Old 09-10-2013, 05:55 PM   #275  
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Lydia.........................HELP!!!!!!!!!!!!!!!! ! I had no issues uploading my cards with the new system, until today. I've tried 3 times to upload my teapotter card today and it does not show up in the galleries anywhere. Why did it work before and now it doesn't? I didn't do anything different. Oh please help me................
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Old 09-10-2013, 10:39 PM   #276  
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Another fail for me this morning - Mary, it's not just you! And I noticed in Celisa's TPT upload that it took her several times. Someone has jinxed the tea-party this week, LOL.
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Old 09-11-2013, 04:59 AM   #277  
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Finally used the new uploader Monday night, and it was a breeze, Lydia! Thanks so much! Big hugs! (Love having the card size there too!)
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Old 09-11-2013, 05:27 AM   #278  
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I just uploaded an old card I had on my computer to see how it went. I use IE and had no problems with the upload. I do have a question though: Just as I clicked on submit I noticed the little box to the left that was checked. It was to receive email notifications. Is there any way I can have that unchecked as the default??
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Old 09-11-2013, 05:30 AM   #279  
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Quote:

Originally Posted by muscratView Post
I just uploaded an old card I had on my computer to see how it went. I use IE and had no problems with the upload. I do have a question though: Just as I clicked on submit I noticed the little box to the left that was checked. It was to receive email notifications. Is there any way I can have that unchecked as the default??
No - the default is yes, because that's what the vast majority of people choose. Sorry about that!
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Old 09-11-2013, 05:41 AM   #280  
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Originally Posted by UnderstandBlueView Post
No - the default is yes, because that's what the vast majority of people choose. Sorry about that!
I suspected that was the case! LOL I guess I will just have to get used to unchecking it each time...
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