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Showing results 1 to 25 of 151
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Search: Posts Made By: mzza111
Forum: General Stamping Talk 02-24-2015, 09:45 AM
Replies: 207
Views: 22,548
Posted By mzza111
Yeah, this is really unacceptable. But it's very...

Yeah, this is really unacceptable. But it's very obvious that orders are not shipped in the "first in first out" method. Rick glossed over but admitted this:



To my knowledge, they only ship...
Forum: General Stamping Talk 02-23-2015, 01:58 PM
Replies: 207
Views: 22,548
Posted By mzza111
That's a very interesting theory and I could...

That's a very interesting theory and I could totally see them doing that.
Forum: General Stamping Talk 02-21-2015, 09:56 AM
Replies: 207
Views: 22,548
Posted By mzza111
You might be in for more disappointment. Word on...

You might be in for more disappointment. Word on the street is all the grab bags are the same so all 3 of yours may have the exact same products in them.
Forum: General Stamping Talk 02-21-2015, 09:53 AM
Replies: 207
Views: 22,548
Posted By mzza111
so some people already have their release order...

so some people already have their release order and others haven't even been packed yet? These people just don't have a clue how to staff their business.
Forum: General Stamping Talk 05-08-2014, 08:43 AM
Replies: 160
Views: 14,165
Posted By mzza111
Google 20140602_AnnualCatalog_en-US.pdf ...

Google 20140602_AnnualCatalog_en-US.pdf

Enjoy!
Forum: General Stamping Talk 12-05-2013, 11:41 AM
Replies: 46
Views: 4,791
Posted By mzza111
Google 20131119_SAB_en_US.pdf Enjoy!

Google 20131119_SAB_en_US.pdf

Enjoy!
Forum: General Stamping Talk 11-12-2013, 07:23 AM
Replies: 48
Views: 3,738
Posted By mzza111
Google 20140103_Occasions_en-US.pdf Enjoy!

Google 20140103_Occasions_en-US.pdf

Enjoy!
Forum: General Stamping Talk 11-08-2013, 03:03 PM
Replies: 175
Views: 11,064
Posted By mzza111
I belive the DT members are well aware of the...

I belive the DT members are well aware of the customer service issues at PTI. I think it is the reason some of them have left. I also think the ones that have stayed, during PTI's very public...
Forum: General Stamping Talk 06-21-2013, 10:01 AM
Replies: 193
Views: 14,575
Posted By mzza111
Google 20130801_Holiday_en-US.pdf

Google 20130801_Holiday_en-US.pdf
Forum: General Stamping Talk 04-30-2013, 07:11 AM
Replies: 280
Views: 20,531
Posted By mzza111
Google this 20130601_AC_en-US.

Google this 20130601_AC_en-US.
Forum: General Stamping Talk 09-25-2012, 12:00 PM
Replies: 26
Views: 1,561
Posted By mzza111
This is too funny! After 67...

This is too funny!



After 67 continuous months of releases, they are still considered "a new company"?


The "unnamed company" has absolutely no intentions of changing their customer...
Forum: General Stamping Talk 09-24-2012, 03:41 PM
Replies: 33
Views: 1,762
Posted By mzza111
The products are NOT worth the customer service...

The products are NOT worth the customer service headaches.;)
Forum: General Stamping Talk 08-24-2012, 07:17 AM
Replies: 207
Views: 22,548
Posted By mzza111
Let's not forget this is the same company that...

Let's not forget this is the same company that deleted their entire customer service email inbox! With one click, poof, all their problems were fixed.:roll:

It's very clear that they don't care...
Forum: General Stamping Talk 08-23-2012, 03:26 PM
Replies: 207
Views: 22,548
Posted By mzza111
Personally, I think they close everything down...

Personally, I think they close everything down for 2 reasons, 1) they know their customer service sucks and have no intentions of changing that and 2) they don't give a rat's patootie about their...
Forum: General Stamping Talk 08-21-2012, 05:50 AM
Replies: 39
Views: 3,391
Posted By mzza111
In the past, the only thing that gets PTI's...

In the past, the only thing that gets PTI's attention is when it hits them in their wallet. Dispute the charges with your credit card company or PayPal. PTI will NOT help you unless they think they...
Forum: General Stamping Talk 08-17-2012, 02:43 PM
Replies: 207
Views: 22,548
Posted By mzza111
Me too! Don't they realize their reputations are...

Me too! Don't they realize their reputations are at risk because they are absolutely condoning the activities of PTI. On the other hand, maybe they agree with PTI's treatment of their customers.
...
Forum: General Stamping Talk 08-14-2012, 07:30 AM
Replies: 207
Views: 22,548
Posted By mzza111
Well Julie, one of the owners of PTI and...

Well Julie, one of the owners of PTI and currently the only one dealing with customer service issues, is at it again:

Emily is having trouble with her Lace Impressions Die and posted this on the...
Forum: General Stamping Talk 07-27-2012, 12:22 PM
Replies: 22
Views: 2,231
Posted By mzza111
Not even close! Julie, one of the owners,...

Not even close! Julie, one of the owners, replied to a customer with this gem:



Here's the full story:

Message Boards - "Am I being a overly sensitive scrapbooger? (venting)" - General...
Forum: General Stamping Talk 07-27-2012, 10:30 AM
Replies: 22
Views: 2,231
Posted By mzza111
PTI's Newest "Policy"

There have been a few exchange issues reported by PTI customers. Per a message board post by Nichole on 7/27/12, PTI has to test "defective" merchandise before issuing an exchange.




When...
Forum: General Stamping Talk 07-24-2012, 10:16 AM
Replies: 13
Views: 1,162
Posted By mzza111
Totally agree. I've never been disappointed with...

Totally agree. I've never been disappointed with the buttons or the quantity of buttons I've received. I've even gotten some bra strap hook type buttons which are great to use with ribbon.

My...
Forum: General Stamping Talk 07-09-2012, 11:12 AM
Replies: 486
Views: 45,330
Posted By mzza111
Does this means the problems at PTI don't really...

Does this means the problems at PTI don't really exist? :rolleyes:

Ami
Forum: General Stamping Talk 06-29-2012, 03:11 PM
Replies: 486
Views: 45,330
Posted By mzza111
Sorry, I should have been more clear. Those were...

Sorry, I should have been more clear. Those were quotes from the PTI forum not from this thread.

Ami
Forum: General Stamping Talk 06-29-2012, 07:15 AM
Replies: 486
Views: 45,330
Posted By mzza111
This is an all new low for PTI! They don't even...

This is an all new low for PTI! They don't even back their product!
Forum: General Stamping Talk 06-22-2012, 12:18 PM
Replies: 486
Views: 45,330
Posted By mzza111
I find this quote from Becky's blog very telling:...

I find this quote from Becky's blog very telling:





Since she's been vocal about PTI, their issues and how they treat their customers, so there's no doubt in my mind that this is directed...
Forum: General Stamping Talk 06-21-2012, 07:24 AM
Replies: 486
Views: 45,330
Posted By mzza111
This customer service response from Julie (one of...

This customer service response from Julie (one of the PTI owners) was posted on another board:

Someone has opened a customer service ticket because she is waiting for a refund from PTI. Julie has...
Showing results 1 to 25 of 151

 
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