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Old 08-17-2013, 03:07 PM   #1
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I enrolled in the online class but cannot access any of the lessons or videos. I managed to leave my reply on the "introduce yourself" thread and can read the question threads but there are no tabs to open lessons or see anything else. I'm working off a samsung galaxy tablet...do I need an actual computer? If so, I won't be able to access the lessons until after I move and get my pc out of storage. How long will I have access to the lessons if this is the case? It may be a couple more months before my house is finished. Can anyone help?
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Old 08-17-2013, 03:42 PM   #2
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Hi Jacqueline!

I've asked the Creative Ladder team your question, but you should be fine. I'm assuming you're logging in, clicking the "Courses" button, and then the "Cards with Character" link?

You have access to the course for 6 months, so either way you'll be fine and have tons of time.

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Old 08-17-2013, 05:32 PM   #3
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Originally Posted by The MFT Lady View Post
Hi Jacqueline!

I've asked the Creative Ladder team your question, but you should be fine. I'm assuming you're logging in, clicking the "Courses" button, and then the "Cards with Character" link?

You have access to the course for 6 months, so either way you'll be fine and have tons of time.

Thanks!
Kim
Thanks for your reply Kim. Yes, I can access the cards with character link and threads, just none of the actual materials. I can't find the product list or videos either. If worse comes to worst I'll have to wait and review everything after my move.
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Old 08-17-2013, 11:09 PM   #4
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Quote:
Originally Posted by jacqueline View Post
Thanks for your reply Kim. Yes, I can access the cards with character link and threads, just none of the actual materials. I can't find the product list or videos either. If worse comes to worst I'll have to wait and review everything after my move.
Hi there,

I did hear back, and you'll email learning@creativeladder.com and they will help you troubleshoot.

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