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Amber, If you had ever been a customer of Dies Direct, we would certainly have a record of you, but we don't. Furtermore, if you had been a dissatisfied customer we would all know you very well because we would have bent over backward to make sure you were happy with our products and service. For the record, we have never had any dealings with you whatsoever, so why would you not trust us? Bj Dwayn-Dies Direct