In the Forums

Register

Today's Posts

Search


Get the Weekly
Inkling
newsletter





Previous Issues

Get Social

Like Splitcoaststampers on Facebook Follow Splitcoaststampers on Twitter Watch Splitcoaststampers Videos on YouTube

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 04-18-2013, 11:56 AM   #1
Mad Swapper
 
Judyw's Avatar
 
Join Date: Sep 2006
Location: Westfield, IN
Posts: 3,789
Default Fiskars Question

I broke down and bought a new paper cutter. I chose one from Fiskars that measures approx 6x12.5 without having to extend the arm (which measures to 14 inches.) I don't know the name of the cutter and could not find a number on it by which to identify it. It has a white base and orange corners/arm/blade if that helps anyone.

While cutting with it I noticed it has a wire in the area where the blade is. As my luck would have it, I have now "shaved" the wire for lack of a better description. The wire is still there, but it is tangly at the bottom of the wire, like I shaved part of the wire and clustered it at the bottom.

Now it will not cut well. Can the wire be replaced? Do I ned to get a new cutter that doesn't have the wire? It is fairly new to me, but not new enough to still have the receipt. It was pricey, $25-30.00 and I hate to think I have ruined it. Can anyone provide tips on use or information if the wire is fixable?
__________________
Stamping is a Dirty Job
-- View My Blog --
Judyw is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-18-2013, 12:14 PM   #2
Mad Swapper
 
connie leone's Avatar
 
Join Date: Jan 2006
Location: Buffalo NY
Posts: 1,550
Default

Quote:
Originally Posted by Judyw View Post
I broke down and bought a new paper cutter. I chose one from Fiskars that measures approx 6x12.5 without having to extend the arm (which measures to 14 inches.) I don't know the name of the cutter and could not find a number on it by which to identify it. It has a white base and orange corners/arm/blade if that helps anyone.

While cutting with it I noticed it has a wire in the area where the blade is. As my luck would have it, I have now "shaved" the wire for lack of a better description. The wire is still there, but it is tangly at the bottom of the wire, like I shaved part of the wire and clustered it at the bottom.

Now it will not cut well. Can the wire be replaced? Do I ned to get a new cutter that doesn't have the wire? It is fairly new to me, but not new enough to still have the receipt. It was pricey, $25-30.00 and I hate to think I have ruined it. Can anyone provide tips on use or information if the wire is fixable?
I just googled Fiskars paper cutters and I'm not sure which one you have. How about trying to contact Fiskars and see if they can help you. Sorry I couldn't be of more help.
connie leone is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-18-2013, 12:18 PM   #3
Mad Swapper
 
bound4london's Avatar
 
Join Date: Aug 2008
Location: wishing I was in London but you'll likely find me on my couch
Posts: 1,653
Default

I would contact Fiskars and see if they will send you a replacement. It may just be a bad cutter.

Contact / Customer Service | Fiskars
bound4london is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-18-2013, 02:22 PM   #4
Stampin' Fool
 
Join Date: Feb 2006
Location: BEAUTIFUL EAST TEXAS
Posts: 1,473
Smile

I bought a Fiskars cutter that was defective, so I called customer service. They said send e mail, attach photo of the problem, and mailing information, and they sent me new replacement, had it in less than two weeks.
__________________
Patrice


Organized people are just too lazy to look for things.

My Blog: http://worldsoldesthomeroommother.blogspot.com/
STAMPTAYLOR is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-18-2013, 02:31 PM   #5
Crimping Master
 
Join Date: Jan 2006
Location: Sandusky, OH
Posts: 1,029
Default

Yes, definitely contact Fiskars. They have a great customer service department and should send you a new one.
__________________
Cheryl B.

My Blog
Ladybugb919 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-18-2013, 08:26 PM   #6
Insane Embellisher
 
Join Date: Feb 2009
Location: Western Oregon, USA
Posts: 898
Default

From your description you have the same cutter as I do. I've had it for over 2 years and the wire guide is perfectly intact and not frayed. You likely got a defective one. Let us know what happens!
__________________
Cindy in Oregon
Cartermrc is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-19-2013, 05:36 AM   #7
Stampin' Fool
 
MrsAngotti's Avatar
 
Join Date: Jan 2005
Location: State of Confusion
Posts: 1,342
Send a message via AIM to MrsAngotti Send a message via Yahoo to MrsAngotti
Default

Yes, email Fiskars. They are VERY good with customer service!!! Years ago I had one of their old style cutters and could not get a straight cut. They replaced the piece that holds the blade and when that didn't fix the problem they replaced the entire cutter. As soon as they can out with the "sure cut' ones (which is what you have), I bought one. Wonderful product; wonderful company!!!
__________________
~Hope Angotti
My GALLERY
My Blog: http://mrsangotti.wordpress.com/
A Muse Creative Consultant #1099
MrsAngotti is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-20-2013, 06:31 AM   #8
Die Cut Diva
 
Jill with a G's Avatar
 
Join Date: May 2008
Location: St Louis, Missouri
Posts: 3,445
Send a message via AIM to Jill with a G
Default

Fiskers has wonderful customer service. Just let them know your problem and I am sure they will help you anyway they can! Good Luck, and let us know how they respond!
__________________
Gillian W.
St Louis Missouri
My Blog
Jill with a G is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-20-2013, 05:54 PM   #9
Stazon Splitcoast
 
Join Date: Feb 2005
Location: Southern Ontario
Posts: 19,465
Default

I have the same trimmer as you describe. If Fiskars does nothing to help just clip the wire/string off at both ends. I don't think it will interfere with the cutting part and personally I always felt that it was a pain in the neck anyway.
Mrs Noofy is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Reply





Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off