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I just looked at my billing and shipping address on my order and they are both correct. Of course I could not see my security code, but they told me my billing address was wrong.
I am just a bit frustrated.
Is your shipping address the same as the address associated with your credit card? I had that problem with a different company because my shipping addressing said 75th Ave and my credit card billing address said 75th Av.
Just my thought! I hope you get it figured out. It can be frustrating.