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Ok just got the color caddy and it doesnt spin!! It is very hard to turn--any suggestions??
Thanks
I have no experience with the caddy, but have you turned it over to see if a piece of packing material may have lodged in the mechanism or possibly a piece of tape is holding it?
Rainsong
__________________ Those who can make you believe absurdities, can make you commit atrocities. Voltaire
First, the color caddy is made to turn, not really spin. There is a difference. It is not supposed to be a smooth spin because then it could get out of control and throw out your ink pads, refills, and whatever you store on the top.
Having said that, if it doesn't turn, there may be a problem. One thing is that you need to have it the different sides evenly weighted with ink pads. So, if you don't have all of the ink pad slots filled, move a few pads to other sides to distribute the weight more evenly. Hopefully this will solve the problem.
If not, contact your demonstrator, and she can call SU for you and see about getting a replacement.
When I first purchased mine, it was kinda tight. But now it turns a bit smoother. And yes, it doesn't spin freely. I would be afraid to spin it if it spun more than it does!
I have a caddy and was not happy with the way it turns and it seems a bit wobbly so I bought a small Rubbermaid lazy susan and put underneath the caddy with double stick tape. Turns smooth and easy now. Good luck!!!