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Old 07-05-2012, 09:13 AM   #1
Die Cut Diva
 
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Default "Thank you!" shout out to Consumer Crafts

I've been ordering the Spectrum Noir markers from Consumer Crafts for (*sigh*) the past few weeks. One of the packages in my latest shipment had a cracked and dried out marker. I emailed Consumer Crafts and they responded right away with an apology and request for name/address/etc and they will immediately replace the bad marker! YAY!

Bad news travels fast. We have to be proactive about sending out good news
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Old 07-05-2012, 09:16 PM   #2
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Great customer service, thanks for sharing!
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Old 07-09-2012, 08:20 PM   #3
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Today I received my replacement marker. Kudos!
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Old 07-12-2012, 01:05 PM   #4
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Love companies with superb customer service.
Hi Billie..
Blessings
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