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Unread 02-07-2017, 06:23 AM   #1
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Default Oozak news

I was just talking to them today because I have an order that is very late BO'ed which isnt like them at all and learned...

1) They had a technical glitch for Memory Box/Poppystamps, Tutti designs and Lawn Fawn-orders were not firing properly and they didnt know it. They have fixed that and are now getting BO'ed product in so will ship shortly.

2) Craftzak-their platform provider suddenly closed out of the blue so they have been scrambling to get that fixed-which now has been.

So if anyone is like me and having order issues...they should be cleared up now and moving along.

Also they seem to have created a hybrid-called Oozak Direct that will access you to Craftzak stuff but in a different format. There is a button for that in Oozak.
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Unread 03-15-2017, 06:36 AM   #2
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I've always had great service from them, so I'm glad to see that they're actively working on glitches that come up, whether it's an Oozak issue or an issue belonging to vendor companies.
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