Originally Posted by loricabo
I wasn't very impressed with their customer service. I placed an order off their website last month, and it took almost 2 weeks to ship, then they "forgot" to send the Cuttlebug. Huh?? I waited another week for it to arrive. It also took 2-3 days for them to respond to emails. Just my experience.
I have yet for them to respond to any emails, the stuff I have bought has come when they said, its just they sell it in advance of when they get it and someone else does the shipping. So it does take awhile I only buy from them when I get a great deal.