I'm sorry - I'm out of ideas here. Those are different icons than I get so I'm stumped. Wish that I could be more help to you. Maybe someone else on here will have some ideas.
Originally Posted by STAMPINGRANDMOMMIE
WHEN I HOOKED UP THE HP I ALSO GOT TWO ICONS, HP ESSENTIAL AND HP PHOTO EXPRESS. I STILL CAN'T UPLOAD. ANY OTHER IDEAS?
THANK YOU FOR ALL YOUR HELP.