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Old 11-17-2013, 10:22 AM   #296
cat_woman
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Join Date: Jan 2008
Location: Alberta, Canada
Posts: 3,368
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Quote:
Originally Posted by DeniseDG View Post
I've had my Cameo for about a month and I think I've gotten maybe one decent cardstock cut out of it. I have tried every conceivable setting; cleaned the blade, cleaned the mat and still it drags and rips every time. This weekend alone I think I've ruined about 20 pieces of 12 x 12. Most of my cardstock is Bazzil. This machine should be so useful but right now I feel like it's a piece of cr*p!
On top of that, try as I might, I have been unable to figure out how to move the rollers so that at least if I'm going to keep ruining paper, it can be 8 1/2 x 11. There is no explanation in the user manual or on the Silhouette website - does anyone know the trick to moving the rollers?
Thanks in advance
You may want to contact Silhouette and tell them what is happening. They may have some ideas as to what may be the cause of the problem(s). If it can't be solved, they usually stand behind their products and will work with you to get things right.
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