Just saying that good customer service would have noticed the reward dollars took this item away. More than one store I deal with has pointed out something similar with my order and given me the option to proceed or change things. I don't know PTI's volume but they need to take better care of their customers in situations like these. Can't be that difficult to manually review all orders using reward dollars.
thru Nov 24, 2013
0 Design Teams, 0 Sales Pitches, some challenges, simple blogging about my paper addiction, inspirations, aspirations & when it all goes wrong