Originally Posted by ceramicat1
That's what I was thinking. Further, if it said that you had to order $100.00 in product, which did happen, she just used a credit to partially pay. Seems silly to lose a customer over something easily fixed.
I haven't prdered from PTI in years. I don't regret that choice at all.
ACK! That's part of what made me about lose my mind! I used $11 in Reward Points I had earned buying their products. I didn't use a random coupon or anything!
It would have been so easy to fix this issue.