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Old 09-18-2013, 06:44 AM   #465
tinab158
Cardstock Collector
 
Join Date: Aug 2009
Posts: 8
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Quote:
Originally Posted by ceramicat1 View Post
That's what I was thinking. Further, if it said that you had to order $100.00 in product, which did happen, she just used a credit to partially pay. Seems silly to lose a customer over something easily fixed.

I haven't prdered from PTI in years. I don't regret that choice at all.
ACK! That's part of what made me about lose my mind! I used $11 in Reward Points I had earned buying their products. I didn't use a random coupon or anything!

It would have been so easy to fix this issue.
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