Originally Posted by RiverIsis
I think it is pretty sad that PTI value a stamp set that cost them very little to make (in comparison to future revenue) over a faithful customer's continued business. It isn't a very good business model.
That's what I was thinking. Further, if it said that you had to order $100.00 in product, which did happen, she just used a credit to partially pay. Seems silly to lose a customer over something easily fixed.
I haven't prdered from PTI in years. I don't regret that choice at all.