I've been following threads discussing PTI's customer service issues for a while, and it appears that they've finally got their act together - I'm reading good things now! I'm putting together an order, actually, which I never thought I'd do (based on what I was previously reading). Give it a try, I say - their products are really high quality.
I'm blogging again: random.on purpose.
Within you there is a solitude and peace to which you can retreat at any time and be yourself...