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Old 03-22-2013, 07:03 PM   #5
buggainok
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Join Date: Sep 2006
Location: Oklahoma City, OK
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Quote:
Originally Posted by jessthenurse View Post
I went shopping at JoAnn's today and found a Disney stamp set called "Pixie Pals" that had a few different fairies. It had a clearance sticker marked $3.97 so I grabbed it for my friends little girl.

Well, I got to the checkout and the cashier told me she couldn't sell it to me! Her reason was that "it wasn't in their inventory so it couldn't be scanned." I asked if there was another way for her to enter the price and she flat out said no. She completely refused to sell me the stamp set!

I have never had this happen. At other stores, they are always more than willing to enter the numbers/price by hand if an item doesn't scan. I sent an email to the company when I came home and am waiting to hear back which they said could take up to 48 hours.
I am not by nature a confrontational person, except in situations like this. I would have politely asked to speak to the manager, and then stated my case in a calm manner. It is really not right for them to have merchandise on display that they refuse to sell.

I never take a cashier or clerk's word on something like this. Half the time, they have not been told what the policy really is, or many times if it means a little trouble for them to process it, they just say no.
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