Originally Posted by Barbara Jay
I contacted Stampingscraping where I placed the pre-order and asked her to cancel my order in vew of the way We R Memory Keepers seems to be shipping the orders.
They charged my credit card when I placed the order .
She told me she will not cancel the order, but will give me a store credit if I want that. . I told her I don't want a store credit .
She explained she clearly spells out on her web site her policy of not giving refunds or changing or cancelling an order
I told her to ship it when she gets it , but I am not counting on ever getting it
Won't buy from her again . At least it was only a $26 lesson.
I will never again buy from any place that charges your CC before they ship the merchandise. Live and Learn
Another reason I don't buy online. Was this your first order from this company? I can't believe they would actually charge your card before they even had the product. There is really no reason she couldn't cancel an order if she doesn't have it in stock yet. If she had it, that would be totally different.