View Single Post
Old 01-25-2013, 11:09 PM   #23
MaggyMay
Rubber Obsessor
 
Join Date: Sep 2006
Posts: 146
Default

Quote:
Originally Posted by sprtchick View Post
Mine has never worked well either....I have the metal shims and have tried both the CB and the Big Shot. It is a pretty die. It is frustrating that it doesnt work.
blessings.
Amber, I hope you have complained directly to SU and returned your die to SU so they'd know we are all having problems with the die. Complaining to my demo did NOTHING - she hates to complain to the company because she LOVES the company so much. I went over her head and called the toll free number myself.

I have read on other forums they had been replacing them, however when I returned mine, that wasn't an option, they asked me to choose another product in its place.
MaggyMay is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote