If you ever need a Fiskars item replaced, just go to thier website, click on their Warranty tab and send them an email containing an attched photo of the item. They will send a new one right away and you do not need to send them the faulty item in return!
So far, they have replaced 2 trimmers cause the markings rubbed off, and 2 squeeze punches just because the comfort grip broke, and a border punch that jammed! All free of charge!!
HollyHock, she who runs in scalloped circles.........