Originally Posted by PH in VA
Yeah. Today I called insurance. No record of one bill.
Called the biller. Said they sent it Dec. 13th. Asked if I had a fax no. and they'd send it again.
Called insurance back for fax no. (was almost in tears by the time I got past the menu to a human).
Called biller and gave them fax no. She faxed everything. Made sure she had necessary numbers on info.
Everyone was nice. Why can't I just get a human straight off?