New foam SU! Basic black ink issue

[pastrygirl]

Has anyone else had an issue with the new SU! Foam ink pad Basic black ink? I just stamped 50 moving cards on Papertrey white cardstock and the black ink I stamped for the change of address side of my postcards has smeared and marked up over half of the front side of the cards as I was stamping each element assembly line style. I am absolutely dismayed by this. Never ever have I had ink smear like this or transfer onto cardstock when stacked, except craft ink. This was not craft ink. If I rub my finger over the black ink it smears. I stamped this part of the postcards 3-4 days ago.

Has anyone else had issues with basic black in the new inks or any of the new inks? I don't think it is the cardstock as I usually use PTI white.

Melissa

[arlenevita]

Yes, this is a major issue that has been discussed here in other threads. Ask your demo for a refund.

[NIKI]

It's horrible and inexcusible for a company like SU to do this to us. I know you are frustrated right now with all the work you have just done and it smeared. Sorry.

[stampin granny60]

Su has been working with the problem of the Basic Black smearing ever since they changed to the new foam pads. I tell my customers not to by it. I would indeed call your Demo, tell her what is going on & get a refund on it or choose another color to replace it. I am so sorry you went to all the trouble you did just to have it alll messed up, very discouraging. I would by momemto Black ink pad.

[Metalcharm]

Can't believe they even still sell it with these kinds of KNOWN issues.

[Cartermrc]

Other companies black inks don't have such a smearing issue, wonder what the culprit is? I've never had a SU black pad, my first demo told me not to bother with it back when it was stamping a dark purple color! They ought to just pull it until the problem gets resolved, they've done that with other items.

[stampin granny60]

Quote:

Originally Posted by Cartermrc

Other companies black inks don't have such a smearing issue, wonder what the culprit is? I've never had a SU black pad, my first demo told me not to bother with it back when it was stamping a dark purple color! They ought to just pull it until the problem gets resolved, they've done that with other items.

Some of us as demos have tried & tried to get SU to take the Basic black off the market until they get the problem fixed, no go with them. They say some of them work,LOL. I as a demo have advised my workshop group not to buy the new Black & I willl not buy it either. I have to use other companies Black & I hate to have to do this, but this is my only solution. Most of my gals cannot stand the smell of Stazon so that is out the window also.