Originally Posted by QueenOfInkland
You could email Ranger or call Ranger on the phone. Knowing their customer service standards (high), they might send a replacement to Australia.
My theory is 'it never hurts to ask'.
Other than this, someone suggested that you replace the foam in the pad with new foam, and that seems to be a good option.
Whatever you decide to do, good luck ! HTH.
Ditto about contacting them anway - I live in Ireland, and when I emailed them about a distress ink pad that was literally only stuck to the base by about 3 threads, they promptly shipped out a replacement.
I like the suggestion of using a piece of cut 'n' dry foam and using the Versamark re-inker on that. TBH I tend to find Versamark better and rarely use the Perfect Medium.