Originally Posted by FiP
Thanks for the responses so far. I'm in Australia and don't think I can contact Ranger easily (or get a replacement).
Bumping for any more replies.
You could email Ranger or call Ranger on the phone. Knowing their customer service standards (high), they might send a replacement to Australia.
My theory is 'it never hurts to ask'.
Other than this, someone suggested that you replace the foam in the pad with new foam, and that seems to be a good option.
Whatever you decide to do, good luck ! HTH.