Well, then it's a Sizzix design flaw. All SU dies come from Sizzix. There is another thread on here somewhere (don't have time to look now) that says something about putting tape over the die to help with the 'bits and pieces'. You could do a search for intricate dies or something and I'll bet it will come up. If you're really that dissatisfied, contact your demo and have her call SU! or call them yourself. They are very helpful and will address your issues in a timely manner.