Well, my demo phone call was a bust. She called back but she had no info, said she signed up under a friend and was not able to meet the quotas once she stopped ordering for herself...did not have a Big Shot...did not understand why her name was even othe website because it has been such a long time

She gave me the number of her friend that she signed up under thinking she might be able to help...maybe she will call over the weekend.
I had DH look at my bug and my dies to see if he could figure it out and would you like to hear his expert opinion? "Well, it's either the machine or the die but something is not right. Have you tried using a shim?" WOHOO Good thing I have a MAN on the scene helping me through life's little dips and turns! Too funny
Ok, I am off to watch the TH video....Thanks iamvics!!