I have been ordering from Oozak for nearly 3 years. I bought all of my Copics, Distress ink pads and reinkers, memento ink pads and reinkers , Ez-mount and other things from him. Not only are his prices the best, but the customer service and shipping speed is outstanding. If you order by 3:30 EST it will ship the same day.
In all the years I have ordered from him I only had one "tiny" mistake. I ordered a dew drop memento ink pad and got the inker by mistake. I called him and he apologized and said he would ship the ink pad out right away . Within 10 minutes I got a shipping notice with a tracking number!!
You can't beat that .
"I have not failed . I've just found 10,000 ways that won't work" --Thomas A. Edison