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Old 09-20-2012, 05:53 PM   #3
lori92760
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Join Date: Nov 2011
Location: northern illinois
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i guess i have never worked where anything but customer satisfaction was number one. there are lots of days, when something simple comes thru that i walk out to the shop pull it from the shelf, pack it and send it, so i do not have a customer waiting. but then i am the one that has to smooth ruffled feathers if someone is unhappy and thankfully i have an awesome crew and i can count on one hand the times in 5 years that has happened.

i will definately be looking for another source and i love love love pti cardstock, but i hate lame excuses.
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